SHIPPING GUIDELINES

Jacpack uses FedEx as carrier of choice. Shipping is only available to the following countries: United States, Canada, Mexico, Panama, Costa Rica, Peru, Ecuador, Argentina, Chile, Uruguay, Paraguay, Puerto Rico, Spain, Italy, France, England, Portugal, Greece, Germany, Netherlands, Belgium, Sweden, Luxembourg, Australia and New Zeland. For shipping inquiries to other countries please contact us via email amillan@myjacpack.com

SHIPPING COSTS

• North America (United States, Canada and Mexico) $20.00 USD

• Central and South America (Panama, Costa Rica, Peru, Ecuador, Argentina, Chile, Uruguay, Paraguay) $27.00 USD

• Caribbean (Puerto Rico) $35.00 USD

• Europe (Spain, Italy, France, England, Portugal, Greece, Germany, Belgium, Sweden, Luxembourg) $40.00 USD

• Oceania (Australia, New Zeland) $45.00 USD

• UK (England) $50.00 USD

 

SHIPPING TIMES

All orders will be shipped within 2-3 working days after reception, Monday thru Friday (Excluding Colombian Holidays). We will email you tracking info 1-2 working days after FedEx has picked up.

Estimated shipping times will vary and may take up to 8 business days approximately.

**PLEASE READ, IMPORTANT NOTICE**

SHIPPING DISCLAIMER

Jacpack ships from Colombia. We reserve the right to refuse, cancel or refund any order if we encounter fraud. All international customers are liable for duties, taxes, customs fees or any other charges impossed by their country´s authority. We are not responsible for incorrect information entered on the original order such as, names,  address, apt/unit number, zip codes, city, state, country. If our carrier tries to deliver and all attempts are failed, we will not be responsible for the shipment´s return and will not issue any refund. If a shipment is returned back to us for any incorrect information entered on the original order, customer will be liable for the new shipping cost and Jacpack will not refund any cost of the original order.

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